Reviews for Premier Roofing and Siding
Replacement Windows & Vinyl Trim
Dear Mr Standish,
I wanted to write you and let you know just how pleased I am with the quality installation of the replacement windows that were completed at my home in Cheshire Forest in the Great Bridge area of Chesapeake. It has also been an absolute pleasure working with your staff during this recent purchase. I feel that I must bring to your attention the outstanding customer service I received by your sale representative, Mike Kress and installers Karl and Tim.
The Premier experience was fabulous from start to finish. Mike is an experienced and courteous salesperson; the staff at the office executed every step of the ordering, delivery and scheduling in a most professional manner.
The installers were hard-working, friendly, fast and most of all did an expert job! It was apparent to me that these guys knew what they were doing and were determined to provide me with a quality installation. Their professional and courteous attitude, expert knowledge and patience in handling my specific concerns were very important to my complete customer satisfaction. I feel like everyone treated my concerns with the utmost importance, as if they were their own.
The quality of your product and installation was excellent. The installers made absolutely sure that I was satisfied with every aspect of the installation. Both Mike and Karl handled my concerns as if they were their own. They also took the time to listen and then explain when needed. They were very hard working, professional and courteous. I would like to single out Karl for his professional trim installation and attention to detail in the trim work.
I have used services in the Hampton Roads area since 1985, and your business is one of the few that does it right in my mind. I look forward to using your company in the future for other home improvement projects. I hope that you will pass the thanks on to all involived in this project.