Replacement Windows Customer Testimonial from David R. in Cheapeake, VA

I wanted to write you and let yo know just how pleased I am with the quality installation of the replacement windows that were completed at my house in Cheshire forest in the Great Bridge area of Chesapeake, It has also been a absolute pleasure working with your staff during this recent purchase. I feel that I must bring to your attention the outstanding customer service I received by your sale representative, Mike Kress and installers Karl and Tim.

The Premier experience was fabulous from start to finish. Mike is an experienced and courteous salesperson; the staff at the office executed every step of the ordeing, delivery, and scheduling in the most professional manner.

The installers were hard-working, friendly, fast, and most of all did anexpert job! It was apparent to me that these guys knew what they were doing and were determined to provide me with a quality installation. Their professional and courteous attidtued, expert knowledge, and patience in handling my specific concerns were very important to my complete customer satisfaction. I feel like everyone treated my concerns with the utmost importance, as if they were their own.

The quality of your product and intsallation was excellent. The installers made absolutely sure that I was satisfied with every aspect of the installation. Both Mike and Karl handled my concerns as if they were their own. They also took the time to listen and then explain when needed. They were very hard working, professional and courteous. I would like to single out Karl for his professional trim installation and attention to detail in the trim work.

I have used services in the Hampton Roads area since 1985, and your business is one of the few that does it right in my mind. I look forward to using your company in the future for other home improvement projects. I hop that you will pass the thanks on to all involved in this project.